Case Study
Fulfilling Citizens’ Needs for Official Documents in Minutes with Advanced Digitization and Records Management
Fulfilling Citizens’ Needs for Official Documents in Minutes with Advanced Digitization and Records Management
The Business Challenge. Address growing citizen expectations for faster access to official documents, including birth, marriage and death certificates, and ensuring that document integrity is intact. The Solution. Unisys digital government services, including Stealth TM to modernize the Civil Registry System and manage the end-to-end process to originate, authenticate, secure and issue civil registry documents such as birth certificates to citizens; this includes opening of 80 frontline service offices, construction of a nine story building for the central office and hiring of ~2,000 full time employees to provide technical and operational support. Results and Benefits. • Reduced time to fulfill document requirements from 7-10 days to as few as 30 minutes in the Metro Manila distric