Case Study

Fuel Distributor Overcomes IT Outage Challenges with Everbridge

Fuel Distributor Overcomes IT Outage Challenges with Everbridge

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OVER WHITE--BLACK FILL @ 15% OPACITY Challenges A New Zealand fuel distributor, with branded service stations, was struggling to communicate to key stakeholders and keep up with the number of helpdesk tickets created during an IT outage. Without a strong or consistent form of communication, technology teams and internal comms struggled in reaching service stations with solutions or updates on the outage. Solution This organization selected Everbridge SnapComms Engage to help them enable desktop notifications in combination with SMS text messaging from a single platform, empowering technology teams and internal comms to quickly and easily communicate with service stations in under 30 seconds. With Everbridge, they were able to improve communications with stakeholders and reduc

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