Case Study
Fruition Partners Delivers ITSM Results for TNT Express: ServiceNow and Performance Analytics provide a winning combination.
Fruition Partners Delivers ITSM Results for TNT Express: ServiceNow and Performance Analytics provide a winning combination.
? IT services provided to over 20,000 users in 900 locations across 200 countries; 24 hours per day, 365 days per year. ? Fruition Partners support evaluation and selection of new ITSM solution based on ServiceNow ? Defining metrics and processes up-front leads to rapid, successful implementation and intuitive user take-up ? Benefits of ServiceNow include consistent global ITSM and improved service delivery ? Performance Analytics (then cal