Frontier Airlines reduces look-to-book ratio by 64%, reduces availability calls by almost 50%, and removes engineering burden using Distil
Frontier Airlines reduces look-to-book ratio by 64%, reduces availability calls by almost 50%, and removes engineering burden using Distil
5 Pages? CASESTUDY Frontier Airlines reduces look-to-book ratio by 64%, reduces availability calls by almost 50%, and removes engineering burden using Distil Networks “In the last five months, we’ve hit our look-to-book targets and have not had to worry about the possibility of overage charges. That’s the first time in three years we’ve been able to make our look-to-book ratio. KEVIN PENNOCK Director of Application Development Bot Mitigation Champions • Kevin Pennock, Director of Application Development • Andy Bernard, Software Solutions Architect Challenges • Bot operators inflated Frontier’s look-to-book ratio causing possible overage fees—up to 10x the cost of Distil ? • Internal bot traffic investigations wasted valuable resources across multiple departments ? • Previous bot miti
