EAB Global sought to shift from tracking basic engagement metrics to truly managing human risk across the organization. Led by CISO Brian Markham, the company aimed to close security gaps by focusing on behavioral change rather than surface‑level participation. With decades of cybersecurity experience, Brian recognized the need for deeper visibility into how employees actually behaved, not just whether they completed training. This drove the transition toward a human risk management approach that identifies risky actions, informs targeted interventions, and strengthens overall security posture.

Join for free to read