In the field of software solutions, Umwelt Service Nord GmbH (USN) has already gained some expe- rience. As a subsidiary of GAB in Tornesch it has seen everything from the old way of working with flashcards to first isolated applica- tions to the introduction of enwis) in 2008. After the ERP system enwis) was successfully launched, the decision was made to expand the system to a telematics solution. After a brief search of the market, USN went for Telematik by tegos, the in-house solution of the enwis) supplier. The reason for this decision was on one hand the good collaboration with tegos partner mse and tegos GmbH Dortmund before, on the other hand this choice assured that the telematics solution could be com- pletely integrated in the existing ERP software. The proced

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