Laura Zambianchi cites a quote from Aristotle as a guiding principle in her team’s work: Excellence is never an accident. It is always the result of high intention, sincere effort and intelligent execution; it represents the wise choice of many alternatives – choice, not chance, determines your destiny. Zambianchi is a Senior Filtering Material Specialist and Six Sigma Black Belt at Fresenius HemoCare, located in the northern Italian municipality of Mirandola. As you might expect, her work involves the extensive use of statistics, which she employs as a means of intelligent execution. But she engages with statistics in a specific manner. “I’m a physicist,” Zambianchi says, “and the way I use statistics is not to confirm existing ideas but to formulate questions. The

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