With Built, we were able to reduce the amount of time the construction loan administration process took and provide a far better experience for our borrowers with faster draw time and complete loan visibility — Kevin Herrington Chief Operating Officer Geography • TN Industry • Residential Mortgage Overview CHALLENGE Like many banks involved in construction lending, FSB had its fair share of loan administration headaches, including heavy staffing, endless phone calls, spreadsheets, emails, faxes, duplicative data entry into disparate systems and more. As a result of these manual processes, construction loans were expensive to manage, risky, prone to human error, and often left all participants operating in the dark. SOLUTION FSB COO, Kevin Herrington, knew that by using technolo

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