Case Study

Franklin County, Ohio, Auditor’s Office

Franklin County, Ohio, Auditor’s Office

Pages 4 Pages

Organization Profile • Industry: County Government • Location: Columbus, Ohio • Number of Employees: 126 • Population: 1,310,300 • Number of Years as a Tyler Client: 25+ • Tyler Products Used: CLT Appraisal Services TM , iasWorld ® , Munis ® , Tyler Verify TM Challenges Franklin County is the 31 st largest county in the United States, and the largest in the state of Ohio, so the demand for current, accurate property data is very high. At peak times, the Franklin County Auditor’s Office property search site exceeds 1,500 active sessions. Annually, users access more than 41 million pages of information. With volume that high and constant, there can be no margin for error when it comes to software reliability. As its legacy software continued to age, Franklin County recognized it w

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