As practices adapt to changing circumstances, a strong partnership is key. Such has been the case for Monongahela Valley Association (MVA) of Health Centers, which switched gears quickly after the COVID-19 pandemic hit. As the 14-provider Federally Qualified Health Center (FQHC) worked to serve its patient population in and around Fairmont, W.Va., it also dealt with declining patient volume and changes to reimbursement. The practice credits Greenway Revenue Services for helping it stay on track. By outsourcing revenue cycle management (RCM) to a team of experts, MVA is better positioned to provide the best care in the long run. “Naturally, encounters were greatly reduced,” said Meredith Forren, Chief Financial Officer. Meanwhile, there were no significant delays to the posting of charge

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