FORTUNE 500 MULTINATIONAL TECH COMPANY Case Study Challenge The customer was managing a large number of inefficient Unix DNS and DHCP servers that required considerable and expensive administration overhead, both with regard to OS and software patching and also in the day-to-day management of entries. The customer has an extremely dynamic environment as it invests heavily in R&D, result- ing in fast-changing production sites. With distributed global operations and a growing product portfolio, the DDI environment is constantly changing. All changes to the DDI environment were performed centrally by a large team that worked according to com- plex and detailed SLAs they had with various departments within the company. This created an expensive and inefficient system that suffered fr

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