This case study outlines how the British Columbia Automobile Association (BCAA) modernized its wide-area network to support cloud migration and improve service reliability for over one million members. Legacy MPLS and third-party SD-WAN solutions caused frequent outages and operational strain. By deploying a secure SD-WAN architecture integrated with cloud connectivity, BCAA significantly improved network stability, throughput, and resilience. Direct-to-AWS routing reduced latency and eliminated unnecessary backhauling, while centralized management simplified operations for a small IT team. The transformation reduced downtime, improved performance for collaboration tools, and enabled scalable cloud adoption without adding staff or increasing operational complexity.

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