Case Study For Employees of This Major Manufacturer, Help Is Just a Button Press Away Industry: Manufacturing Location: North America Product: BlackBerry ® AtHoc ® A great deal can go wrong in a large-scale manufacturing facility. All it takes is a single errant spark, a single piece of faulty machinery, and you have a crisis on your hands. And if the rest of the facility cannot respond quickly enough, the situation could spiral out of control, with catastrophic results. It’s a reality of which this manufacturing facility’s administrators are acutely aware. Theirs is one of the largest factories operated by a global manufacturer of industrial and construction equipment and it represents a significant chunk of the company’s overall annual revenue. It’s therefore imperat

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