With SOTI MobiControl XS Cloud, the company gained access to the Battery Usage Dashboard, providing at-a-glance views of key battery health indicators for timely battery replacements, which minimizes device downtime. The Incident Management and Advanced Diagnostic capabilities of SOTI XSight have reduced incident resolution times, and the Remote Control feature enables IT support staff to diagnose issues remotely, supporting customer satisfaction and revenue generation. As a result, the company is increasing productivity and reducing revenue losses. Reduced downtime ensures customers receive quality service, boosting customer loyalty and retention.

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