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Focus on Quality Member Service Leads to Improved Performance

Focus on Quality Member Service Leads to Improved Performance

John M Floyd & Associates
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Focus on Quality Member Service Leads to Improved Performance Originally chartered in 1940 to serve Norfolk & Western Railroad employees, Member One Federal Credit Union has grown to become one of the largest credit unions in the Roanoke Valley region of Virginia. Today, with more than $620M in assets, Member One extends credit union services to more than 500 companies and organizations, and serves nearly 74,000 members. With a philosophy f

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