Case Study
Fixing App Issues Before Tickets Arrive
Nexthink helped Cox Enterprises improve application performance visibility by providing customized dashboards that bridged monitoring gaps. This enabled IT and application teams to proactively identify and prioritize issues like broken intranet links, resolving user frustrations and reducing support tickets. With Nexthink’s insights, Cox’s digital workplace team enhanced problem detection and response, boosting employee productivity and engagement while preventing business slowdowns caused by unseen application problems.