Case Study

First Financial Bank Improves Efficiency and Adopts a True Sales Culture Using Encore

First Financial Bank Improves Efficiency and Adopts a True Sales Culture Using Encore

Pages 4 Pages

Lending Payments Core Channel Optimization Executive Summary When First Financial Bank’s branch teller and account servicing system was sunset, institution leaders wanted a more automated solution that promoted a true sales culture. Now, using the Encore ® solution from D+H, the staff has improved service and opens accounts in half the time with a one-step process that lets them focus their attention on the customer, not the transacti

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