As Florida’s top performing community bank, First Citrus Bank takes the trust of its customers as well as its reputation for outstanding service with the utmost seriousness. First Citrus knows it must protect sensitive financial information and accounts while making sure their employees can perform their work and deliver the kind of service their customers and community expect. Top community bank achieves a secure, streamlined MFA experience by eliminating passwords across its workforce, reducing IT costs and stopping credential-based attacks. The Challenge First Citrus faced a sharp rise in costs and help desk volume after an attempt to strengthen its authentication protocols with complex passwords. In response, the bank’s IT and Infosec leadership established a directive to stre

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