Finland-Based Global Engineering and Service Company Processes 40,000+ Contracts in 100 hours to Deliver a Smooth After-Sales ExperienceOverview Every day, millions of people across the world use escalators, elevators, automatic doors, and moving walkways manufactured by a global leader in engineering and services. The Finland-based giant operates in more than 60 countries and has a worldwide network of distributors that serves over 450,000 building owners and facilities management customers. Aside from product installations, the company also provides after-sales services based on the contract agreement, ensuring better customer retention and loyalty. This organization opted for Astera ReportMiner, to automate its data extraction processes and enables after-sales team to w

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