bottomline.com Fine T uning the Balance of Risk Tolerance with Fraud Prevention Fraudsters never seem to rest; in fact, 77% of anti-fraud professionals surveyed by the Association of Certified Fraud Examiners (ACFE) have reported an increase in fraud since February 2020—and they expect it to continue. 1 For companies that have put effective fraud prevention and detection tools in place, that means that the volume of alerts often increases organically as well. With every alert, due diligence demands that an investigation needs to take place. Not only do these investigations consume your organization’s precious resources, but they can also cause friction with customers who tire of being contacted about the veracity of the transactions in question. The tale of two banks who impr

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