Case Study
Finance Shared Services Implementation: The Roadmap to Reducing Costs and Improving Customer Service
Finance Shared Services Implementation: The Roadmap to Reducing Costs and Improving Customer Service
1 Finance Shared Services Implementation: The Roadmap to Reducing Costs and Improving Customer Service Introduction ScottMadden was engaged to evaluate and implement shared services for a top multinational defense, security, and aerospace company. Because defense industry spending was declining, cost management had become a priority, and the client was interested in identifying opportunities to reduce operating costs. Its competito