Cus t omer Ca se S tudy FileHold Rapid Deployment Meets Customer Deadlines A Case Study based on a FileHold Partner implementation The Challenge eID Solution is an Australian software integration and IT support company. eID helps cus- tomers to efficiently manage their business and improve productivity, by combining technology with proven service delivery. They achieve this through the design, implementation and sup- port of appropriate and effective information technology solutions. Their customer conducts the commercial affairs of the harness racing industry in a part of Australia. Their activities include; the registration of harness racing clubs, strategic planning, insurance administration, allocation and scheduling of race meetings, distribution of funds, negotiation of commercial ag

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