Challenge A major U.S. Federal Government agency was required to comply with the Presidential and Federal Records Act Amendment of 2014 and the Federal Records Act (44 U.S.C. Chapter 31). These acts require that all government agencies only communicate through official government accounts and that all electronic communication is retained. These regulations also stipulate that the agency shall provide for the transfer of records to a records center maintained and operated by the archivist. This meant that this agency needed to archive and have oversight of all email, mobile communication, social media, and instant messages and that it needed to be able to easily export this archive to a format that the records center could use. Solution However, the agency was using Symantec

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