The Foreign and Commonwealth Office (FCO) selected Walkgrove to develop a 60-minute e-learning module. The Consular Directorate has for some years delivered a day-long instructor-led training course to induct new employees. However, this course runs only ten times a year for a maximum of 16 delegates, so the trained cohort is capped at 160 delegates per annum. This is fewer than the actual number of inductees around the world who need access

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