1 Network Contacts is a top national player in the field of business process outsourcing (BPO), customer relationship management, digital interaction, and call and contact center services. Founded in 2001 as a call center, the company initially engaged in marketing and telemarketing activities. In time, they shifted their focus to customer care for companies in the telecommunications, energy, and financial services sectors, and invested in R&D and innovative projects within the company. With its headquarters located in Molfetta (Bari), Network Contacts has additional offices located in Rome, Concorezzo, and Romania. Of the 4,000 phone consultants, 3,500 are located in the province of Bari. Revolutionizing the Corporate Infrastructure In 2012, Network Contacts chose to revolutionize

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