Like so many industries today, banking is driven by technology. Modern bank customers expect 24/7 access to account services from any device they choose. Mortgage and investment customers are looking for fast, efficient turnaround of loan applica - tions with instant updates and easy digital payment options. At a physical branch or ATM, responsive personalized service is a must. To meet high customer expectations, St. Louis-based First Bank has fully embraced digitalization, building a hybrid cloud IT infrastructure—a combination of private and public clouds—to run everything from its core banking platform and voice system to mortgage applications and productivity solutions like Microsoft Office 365. Naturally, the bank’s wide-area network (WAN) plays a pivotal role in connect

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