Farmers State Bank Enjoys Outstanding Customer Service with Jack Henry Banking “JHA is very good at what it does, especially with providing customer service. Great service is what we try to provide our own customers, and it’s good to know that JHA has the same philosophy.” Mike Scott CIO/Vice President Farmers State Bank Institution: Farmers State Bank Location: Parkston, South Dakota Website: www.fsbparkston.com Assets: $208 million Founded: 1954 CASE STUDY“Core Director enables our employees to work more efficiently and provide assistance to our customers more effectively.” Mike Scott Farmers State Bank became a Jack Henry Banking ® Core Director ® customer in 2012. It also outsources its core operations with Jack Henry. Receiving high-level customer service was an impo

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