axway.com 1 Industry Financial Services Geography Washington, D.C., U.S. Challenges Implement real-time operational intelligence and analytics to proactively respond to potential process issues and meet customer demands for accelerated loan process cycles. Solution Axway Decision Insight Results • 80 percent reduction in troubleshooting and resolving issues • Accelerated service and product delivery • Doubled number of product releases annually • Reduced processing errors SUCCESS STORY Fannie Mae Real-time actionable insights help Fannie Mae instrument the customer experience The mortgage lending industry is as vulnerable to digital disruption as any. With the real-time expectations of connected consumers, established players have felt the pressure to cut loan processing times

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