Case Study Top Ten US Airlines Problem As the volume and sophistication of web-based bot attacks have skyrocketed over the past five years, like its competitors, this airline was barraged by bot attacks. Over 25 percent of traffic to company properties was coming from malicious bot networks and bot-driven attacks. During peak attack periods, the ratio of bad traffic to good traffic could be as high as 20 to 1. The bot operators were damaging the company’s business in multiple ways. Bots checking price information and seat inventory would book seats that never sold, negatively impacting the airline’s look-to-book ratio and frustrating real customers who were trying to buy seats. More concerning, bot operators were executing account takeover attacks with the potential to hijack cu

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