Introduction Around the world, buses are one of the most dependable, profitable, and flexible forms of transportation. They’re so familiar to us and have been part of our lives for so many years that it can be difficult to realize how much they’ve changed over the last ten to 20 years. There’s now an extensive range of technology available on modern buses, and developments have taken place so quickly that it can be difficult for bus companies to keep pace and ensure their fleets are as technologically advanced as possible. Customer challenges A major South American bus operator wanted a new onboard system versatile enough to deliver currently available technologies and also manage future advances. As it would be used in an in-

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