Overview Expertos en TI is a small business in Barcelona, Spain, providing business consulting, IT hard- ware resale and integration, and data host- ing using its own infrastructure. It supports sports portals, e-commerce sites, real estate sites, and classified advertising sites targeting Spanish and Latin American markets, as well as hosting ERP systems for some customers. The company has points of presence in the United Kingdom and France, and has plans for another in Spain. Challenge Unreliable Backup Process Expertos en TI needs its customers’ virtual machines (VMs) to be always available to ensure the survival of the business, explains founder and Chief Executive Officer (CEO) Sergi Morales. “If something breaks and we can’t restore it in a few hours, we will lose a cu

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