Case Study
Expertise Management
©2017 Illumeo, Inc. 75 East Santa Clara St., Suite 1215 | San Jose, CA 95113 | (408) 400-3993 www.illumeo.com Customer Challenge NetSuite is a global company with far flung business operations spanning North America, Europe and Asia. A great challenge has always been keeping all employees on the same page with regards to training. This is especially important when people around the globe need to work on the same processes, and thus have the same knowledge base with regards to that process. Illumeo Product: Expertise Management Solution Before Illumeo, NetSuite’s business operations training was ad hoc. A web meeting here, a conference there, and an occasional trip to HQ to pull a group together. There was no global, functionally-focused training platform with job- and function- s