Case Study
Expert Knowledge Catches Potential Safety Issue Before it Happens
WRITTEN FROM A SALESPERSON’S PERSPECTIVE EXPERT KNOWLEDGE CA TCHES POTENTIAL SAFETY ISSUE BEFORE IT HAPPENS EMERGENCY BREAKDOWN: As a service technician for overhead cranes, one of the most frightening situations that can happen is realizing that you do not know the correct way to service a part. Fortunately, at Konecranes, we are trained to service every crane brand—and we have a global technical support team to contact for procedural help when we run into a new situation. In June 2012, I was able to witness a situation where our training helped avert a critical safety situation. During a routine maintenance outage, a Konecranes XL crane at the wet end of the paper mill started to smoke. Years of accumulated rust had caused the manual holding brake to rust and seize up. KONECR