Overview Exelon is a Fortune 150 energy provider that generates, sells, transmits and delivers energy to more than 7.8 million electricity and natural gas customers. It operates in the United States and Canada and has more than 30,000 employees. Exelon companies include Exelon Generation, Constellation, and energy utilities BGE, ComEd, and PECO. Whitlock Infrastructure Solutions is a business service management and IT service management consultancy. Based in North Carolina, Whitlock specializes in providing services for IT management software. Challenge Exelon’s IT department wanted to improve the way it managed the configuration of more than 10,000 servers, reduce costs and improve the quality of services it delivered. T o do this, it needed a more efficient method of mo

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