EverOps assisted Zendesk in reducing cloud costs and enhancing security within its IT infrastructure. Zendesk, a leader in cloud-based help desk solutions, faced high expenses due to long-running instances and licensing costs. EverOps optimized Zendesk's 2500 EC2 instances, transitioning to a more efficient and automated system, including using immutable AMIs and automated instance recycling. This overhaul led to a 70% reduction in compute costs, minimized licensing dependencies, and improved engineering productivity, enabling Zendesk to scale its operations effectively and securely.

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