Challenge This Europe-based banking and wealth-management firm, with operations in over 50 countries, knew the value of enhancing its IT operations analytics (ITOA) solution by bringing operations log data from its distributed IT systems into the Splunk ® Enterprise platform. Understanding how the addition of mainframe machine data to the Splunk platform could further improve IT ops and lead to a distinct competitive advantage, the bank had gone to considerable lengths to develop in-house software and processes to get a sampling of SMF (System Management Facility) record types from the z/OS environment into the Splunk platform. The results validated the anticipated value but left a lot to be desired. They still had to use time-consuming manual processes to assemble workload

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