ETQ Reliance: A Customized Solution Becomes a Standard Communication Tool and Creates Visibility and Improved Transparency
ETQ Reliance: A Customized Solution Becomes a Standard Communication Tool and Creates Visibility and Improved Transparency
1 Pages© Copyright 2019 www.etq.com Case Brief/ Lubrizol ETQ Reliance: A Customized Solution Becomes a Standard Communication Tool and Creates Visibility and Improved Transparency Lubrizol, a global specialty chemicals company with 8,700 employees, was founded in 1928 and has manufacturing facilities in 17 countries. Story • Lubrizol Corporation identified the need to improve the internal processes related to nonconforming product management. • Internally developed applications were investigated to address this issue but turned out to be too complex and were abandoned. • ETQ was already implemented in one of Lubrizol’s facilities at the time and was a potential solution. • Lubrizol quickly developed a customized solution within ETQ that satisfied all the business require- ments
