Overview eThekwini Municipality, in the KwaZulu- Natal province of South Africa, is home to more than three million people. The area—centered on the beachside city of Durban—is a major destination for both domestic and international tourism. The Municipality employs 21,000 people and is responsible for the provision of local ser- vices including utilities, libraries, parks and swimming pools. Challenge The 50 departments within eThekwini M

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