Established collections agency goes paperless, improving bottom line for itself and its customers
Established collections agency goes paperless, improving bottom line for itself and its customers
2 PagesCase Study > Pacific Northwest Collections, Inc. © Copyright 2010 ColumbiaSoft Corporation Customer: Pacific Northwest Collections, Inc. Industry: Financial Services Critical Issue Help a collections agency escape the paper chase. Solution A comprehensive document management system that personalizes access, streamlines business, eliminates time and waste, and improves customer service. Software and Services Document Locator Scanning Module Microsoft SQL Before using Document Locator, each person in the department spent approximately two hours a day dealing with issues related to paper files—pulling paperwork, typing, copying, refiling. That works out to about $2,000 a month in associated costs to the company and its employees that we can now save. Established collections agency goe
