ESDS, a leading IT services provider in India, achieved a 30% increase in employee productivity within a year by implementing Applications Manager for application performance monitoring. This tool helped ESDS gain full-stack visibility and real-time observability, streamlining operations and improving response times from 20 minutes to just two. It also enabled the company to earn an additional $5,000 monthly revenue through enhanced operational efficiency and facilitated a 90% faster mean time to resolve issues. This solution was particularly effective in managing critical government projects, ensuring SLA compliance through efficient issue identification and resolution, thus significantly boosting client services and satisfaction.

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