ePMP Scalability and Air Fairness Case Study 1 WISPER INTERNET, WWW.WISPERISP.COM, IS A WIRELESS ISP serving 10,000 business and residential subscribers in Illinois, Missouri, Kansas, and Arkansas. Their network is comprised of 802.11-based radios using both the licensed and unlicensed spectrum. Created in 2003, the customer base has grown consistently because of Wisper’s reputation for excellent customer service. Growing Pains WISPER IS ALWAYS LOOKING TO IMPROVE NETWORK PERFORMANCE and customer service. Ian Ellison, Wisper CTO, and his technicians are always looking at the latest technology to stay on top of their game. All radios were operational, but some customers were experiencing latency and throughput issues which affected their ability to download data, upload information

Join for free to read