Case Study EPM Business Group Medellín, Colombia2 Case Study: EPM Business Group EPM Business Group, a public services company headquartered in Medellín, Colombia, with locations in Central America, the US, and Europe, provides services that improve the lives of more than 13 million people. EPM wanted to leverage the re-design of its iconic 15-story office building as an opportunity to transform its organizational culture—from one of hierarchical decision-making to a culture that fosters continuous improvement and superior customer experience. Recognizing its 4,000 employees as EPM’s greatest asset, the project team delivered a people- centric redesign to better support well-being and performance through spaces that foster collaboration and bring value to business practices. 5/183 5/

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