Environmental Science Associates (ESA), a consulting firm, faced inefficiencies in its previous expense management system, causing cash flow issues, delays in client reimbursements, and frustration among employees. With approximately 7,000–9,000 expense reports per year, the firm sought a more streamlined solution. After implementing Center, ESA gained a customized, user-friendly platform that integrated seamlessly with its ERP. This reduced report processing time, saved around $500,000 annually, and improved cash flow by enabling immediate billing. Employees are now more satisfied with the intuitive system, and ESA expects further savings by expanding the platform to manage personal expenses and mileage.

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