This SAP vendor pitch deck introduces an AI-powered CX companion, exemplified by the Hrmann visit report assistant. It details how the Hrmann Group, a global door manufacturer with 6,000 employees and over €1 billion annual turnover, aims to unify its worldwide sales, repair, maintenance, and marketing services. Their ongoing challenge involves streamlining business interactions and enhancing customer experience across 40 factories and 100 sales locations. The document highlights the utilization of SAP services during deployment to support these ambitious objectives. This AI-powered solution is presented as a strategic tool to facilitate these goals, offering an advanced approach to managing and improving global customer interactions, ultimately aiming for increased operational efficiency

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