Case Study

Entertainment Arena Validates New Cutting-Edge Wi-Fi Services

Entertainment Arena Validates New Cutting-Edge Wi-Fi Services

Pages 3 Pages

Page 1 915-8140-01-8071 Rev A 26601 W. Agoura Road | Calabasas, CA 91302 USA | Tel + 1-818-871-1800 | www.ixiacom.com Entertainment Arena Validates New Cutting-Edge Wi-Fi Services BETTER CUSTOMER EXPERIENCE MEANS BETTER CUSTOMER ATTENDANCE An entertainment company located in the United States wanted to deploy 21st century technology to reduce network performance issues and improve customer experience. The entertainment company had a bad experience in the past where new technology improvements did not function as stated. This time, it wanted the system validated first. The arena wanted to deliver an “experience” by offering new paid data services to customers to enhance their in-stadium experience. Cellular data services could not handle the demand for high–data

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