Enterprise Document Management Key metrics 1,000+ employees, 80,000 users Services and technologies used Open Text eDOCS, Essential Publishers e-Filing, Windows servers, Microsoft SQL, General Networks Web publishing applications Services delivered Strategy, planning, architecture, custom development, configuration, deployment and support. Benefits One unified platform to search and retrieve documents Easy online document retrieval for stakeholders and employees Application of corporate standards for records management and security for all documents Ability to integrate document management system with business processes for seamless usage Customers Challenge The California Public Utilities Commission (CPUC) regulates privately owned electric, natural gas, telecommunications, water, railroa

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