munis a tyler erp solution CLIENT SPOTLIGHT The Wisconsin Department of Health Services (WI DHS) administers the state’s Katie Beckett Program, which enables children with long-term disabilities or complex medical needs to receive medical care at home instead of an outside facility. The program supports children under 19 years old who may not be eligible for other Medicaid programs because their parents’ income or assets are too high. The Katie Beckett Program supports more than 8,000 children with special needs across Wisconsin. Challenge: Manual Processes Created Eligibility Risks Prior to 2020, WI DHS used a manual, paper-based process that collected and distributed client eligibility information “through snail mail and carrier pigeon,” quipped Deborah Rathermel, director of

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