Case Study Responding to changing coverage needs Medical City Fort Worth, formerly Plaza Medical Center, is one of the leading specialty hospitals in Texas. Ensuring adequate staff coverage for the 320-bed hospital had been a strenuous and time-consuming responsibility — until LiveProcess was brought on to help automate the process. Shift management is an important function for any enterprise, but it is the very lifeblood of a successful healthcare organization. The busier the hospital, the more essential it is to be able to coordinate personnel effectively and ensure that no shifts are understaffed. With primary and secondary care facilities as far as 90 miles away regularly referring patients to Medical City Fort Worth, maintaining appropriate levels of staff coverage is among

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