Case Study

Enhancing a Hospital’s Joint Replacement Program

Enhancing a Hospital’s Joint Replacement Program

INTRODUCTION A 197 bed acute care hospital, located in the Southeastern United States had a vision to be the preferred destination for joint replacement in the region and to be nationally recognized for commitment to providing exceptional quality care. During the baseline time period, 78% of the hospital’s joint replacement patients gave the highest rating when asked if they were likely to recommend the hospital for joint replacement services.

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