Case Study
Encore Telephonic Signature
The State of California requires county-level Health and Human Services agencies processing telephone applications for Medi-Cal to record a “voice attestation” during the application process. This recorded segment must be available to send to the State as requested for legal reasons. dvsAnalytics quickly rose to the challenge, meeting the requirement with a new Encore feature — “Telephonic Signature”. The key to our solution is the ability